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FAQ's

FAQ

HOW DO I PAY FOR MY ONLINE ORDER?

We can accept payment using the following card types: Visa, Maestro, MasterCard and AMEX. You can also pay for your order online using Apple Pay, Google Pay and Shop Pay.

WHERE DO YOU DELIVER?

We print all our products to order and deliver to any UK address! The process takes around 10 working days usually, however in some cases this may take longer. Delivery is calculated at checkout based on the item weight and quantity and delivered via Royal Mail.

CAN YOU DELIVER TO AN ADDRESS OTHER THAN MY BILLING ADDRESS?

Yes, this option will be available at checkout.

MY ORDER HASN'T ARRIVED YET!

Delivery will usually take around 10 working days from the point of order. Any orders placed after 6pm will not be fully processed til the following day. In some cases, delivery can take longer than estimated due to demand at our printing partners. As such, we ask that you allow up to 15 working days to receive your order. If you still haven't received it by this time, please get in touch with us!

ONLY PART OF MY ORDER HAS TURNED UP. WHERE IS THE REST OF IT?

To offer the very best range of products to you, we use more than one printing supplier! This means that in some cases, you'll receive your goods separately. This won't always be clear at checkout. The best way to work out if this applies is to check how much shipping was charged. If you paid over £4.99, it's likely to be split. If you are still uncertain, please get in touch for further info.

Unfortunately, as we ship directly from the printing teams, it's not possible to arrange for combined shipping.

WHAT IS YOUR RETURNS POLICY?

Unfortunately, due to the print on demand method of fulfilling orders, we will only be able to accept returns where an error has occurred in fulfilment or shipping. We can't accept returns for incorrect sizing or personal preference. Sorry! 

You can view our full returns policy HERE.

HOW DO I RETURN MY ORDER?

Please refer to our returns policy.

 


CAN I AMEND MY ORDER?

Once you have submitted your order, your order is immediately sent for priniting and fulfilment. As a result we may be unable to add or remove items from your order if it has already been processed. If, however, you require any assistance, please email contact us HERE and we will do our very best!

CAN I CANCEL MY ORDER?

Once you have submitted your order, your order is immediately sent for priniting and fulfilment. As a result we may be unable to add or remove items from your order if it has already been processed. If, however, you require any assistance, please email contact us HERE and we will do our very best!

WHAT HAPPENS IF THE ITEM I HAVE ORDERED IS OUT OF STOCK?

We have a stock system to maximise accurate stock control.. However, in the very rarest of instances we may not be able to fulfil your order. We will let you know as soon as possible.